Contact Us

Have a question, issue, or idea? We're a small team that actually reads and responds to every message.

Get in Touch

Email Us
support@pikpook.com
Response within 24 hours
Live Chat
Available in the Dashboard
Mon–Fri, 9am–6pm IST
Response Time
Under 24 hours
Usually much faster
Registered Office
Bengaluru, India
Remote-first company

Common Questions

I lost my tokens — can you help?+
Yes. Contact support with your account email and transaction ID. We investigate all token discrepancies within 24 hours.
How do I request a refund?+
Email support@pikpook.com with your order ID. Unused token refunds are processed within 5 business days. See our Refund Policy for details.
Do you offer enterprise or bulk pricing?+
Yes. We offer custom pricing for teams, agencies, and high-volume users. Select "Enterprise / API access" in the contact form.
Can I whitelist your email for support replies?+
Add support@pikpook.com and noreply@pikpook.com to your contacts to ensure our replies land in your inbox, not spam.

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